Legal
Delete My Data
Last updated: 23 February 2026
You can request deletion of personal information linked to your SimbaPDF account. Most SimbaPDF tools process PDFs on your device, so for those tools we typically do not store your document content.
- Most tools run locally in your browser (no upload required).
- We store limited account/subscription metadata if you sign up or pay.
- You can request account data deletion by email or via this page.
Contents
1. Scope
This policy applies to personal information we control that is linked to your SimbaPDF account (for example: email address, account identifiers, subscription status, and limited audit/security logs). It does not apply to PDF/document content processed locally in your browser for tools that do not require upload.
2. What we do (and do not) store
- Local file processing: most tools run on your device; we do not receive or store your PDF content for those tools.
- Account data: if you sign up or sign in, we store basic account identifiers needed to operate the service.
- Payments: payments are processed by providers (e.g., PayFast). We store limited transaction references and plan status; we do not store full card details.
- Security & anti-abuse: we may retain limited logs (e.g., timestamps, technical signals) to protect the service.
3. How to request deletion
You can request deletion in any of the following ways:
- Email us at admin@huphi.com with the subject “Data Deletion Request – SimbaPDF”.
- If you are signed in, include the email address for your SimbaPDF account to help us verify the request.
Subject: Data Deletion Request – SimbaPDF
Body: Hello SimbaPDF team, please delete my account data for [your email]. I confirm I am the account owner. Thank you.
4. Verification
To protect you from unauthorized requests, we may ask you to verify ownership of the account (for example, by replying from the account email or completing an in-app verification step).
5. What happens after you request deletion
- Confirmation: we acknowledge receipt and may ask for verification details.
- Deletion: once verified, we delete or de-identify personal information where feasible.
- Completion notice: we notify you when done (or explain why some data must be retained).
6. Data we may retain
Even after deletion, we may retain certain records when required or permitted by law, or for legitimate purposes such as:
- Legal, tax, accounting, or regulatory obligations (e.g., transaction records).
- Fraud prevention, security investigations, and abuse prevention.
- Resolving disputes and enforcing our agreements.
7. Timeframes
We aim to complete verified deletion requests within a reasonable time. Complex requests (for example, where legal retention applies) may take longer.
8. Children & teen users
SimbaPDF is intended for general audiences. If you are under the age where parental consent is required in your jurisdiction, please use SimbaPDF with a parent/guardian’s involvement.
9. Contact
Email: admin@huphi.com
Suggested subject: “Data Deletion Request – SimbaPDF”